Help Center

Frequently Asked Questions

Here are some answers to frequently asked questions about our brand and products. Want to get in touch or have other questions that aren't listed here? Contact us here.

Orders and stock


  • We are a sustainable fashion brand. We avoid overproduction, thus reducing excess stock and fulfilling our commitment to the environment.

    0 stock = 0 waste.

    We have a "Notify me when this item is back in stock" option in case a size becomes available.

  • Not always. Some items are limited editions and may not return once sold out.

  • Orders cannot be modified once confirmed. If you need to cancel, please contact us as soon as possible here.

Exchanges and returns

  • We do not exchange products. If you need a size exchange, you must return the item in the incorrect size (initiate return) and then place a new order online with the correct size.

  • Thanks to REVER, you can manage your return by following their instructions through this link: Start return .
    Returns are accepted within 30 days of your order's delivery date.

  • The return shipping cost for Spain is €4.95, for the United Kingdom and the United States €16, and for all other countries €7.95. These amounts may vary slightly.

  • For hygiene reasons, accessories or jewelry cannot be returned.

Promotions and discounts

  • You can subscribe to our newsletter. We regularly send information about new releases, outfit ideas, discounts, giveaways, and much more.
    Plus, when you subscribe to our newsletter, you'll get a 10% discount on your first purchase.
    Don't forget you can also find us on Instagram and TikTok!

  • Once you subscribe to the newsletter and receive your 10% discount code, you must manually enter it in the "Add Gift Certificate" field for it to be applied to your purchase.

    Remember:

    It's not automatic
    Does not apply to sales or other promotions
    It is a one-time code

  • No, only one discount code can be applied per order.

  • Discount codes do not apply to already discounted items, limited editions, or other promotions unless otherwise stated.

Payments and security

  • You can pay by credit or debit card, through PayPal, or Bizum.
    You can also pay in 3 convenient interest-free installments thanks to Klarna (available only in Spain).

  • Yes, all transactions are processed securely using encrypted technology to protect your personal data.

  • Payments are charged immediately after placing your order.

  • This may be due to insufficient funds, incorrect card details, or restrictions from your bank.
    We recommend contacting your bank or trying another payment method.